Online branding & Vancity.

One of the things I love about the Vancity brand is that it’s complicated, and therefore a challenge to express succinctly. Vancity is a credit union that uses its profits to give money back to its members and the community. Sounds simple in a way, but there’s a complication as soon as we have to express how we do it and what it costs.

The more money Vancity makes, the more money it can give to the community, and it gives money in a myriad interesting and meaningful ways. Many prospects and members want to know what all this good work will cost them; surely they must pay extra. This sentiment always strikes me as odd – no one expects to pay more at a big bank when their stock prices are high, and yet they’re returning profits in the form of dividends to the shareholders. It’s the same with us, except the money goes to something meaningful.

So all of this is to say that when we launch a new brand campaign, it’s always tricky to engage people around our mission in a way that rings true and feels like us, but is still entertaining and works as marketing.

This week we are launching our 2007 TV spots, outdoor advertising and our web site to promote Vancity. This microsite launched yesterday, and I think it does a nice job conveying our brand and who we are. I’m curious what readers think.

Vancity | We All Profit

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