See ya at the Symposium!

Partnership SymposiumI’m leaving tomorrow morning for the Partnership Symposium. I’ve been excited about this conference since I missed it last year. Many of my favourite CUers said it was a highlight of the year.

The agenda is amazing and contains some of the best speakers in CU-land. After what happened today in US politics and the global markets, it’ll be very interesting to be at a credit union conference. For me, it’s a very strange time to be in the FI world.

I’m delivering the keynote on the second day. My presentation is called Engaging with the Social Economy, and I’ll be speaking about how Vancity creates community in the areas where we operate.

I’ve never been to Indiana before, but it looks like I’m flying in, doing the conference and flying out, no time for a real visit.

Well, if you’ll be there make sure to say hello!

Didn’t WaMu’s CMO get a memo or something?

I had a surreal moment today.

I read the news that WaMu is now JPMorgan. Great.

When I moved back to Canada five years ago, I left some of our US money in my WaMu account. Well, whatever, it’s a small amount and I’m sure it’ll be fine. And then I get this little email marketing nugget.

WaMu News | The holidays start today.

I got this email TODAY. At 6:47pm. Didn’t their CMO get a memo or something? Am I about to start saving for the holidays… today… at WaMu? Hmmm, let me give that a little thought.

Two things I liked about the email:

  • There was this reminder in the tagline: Deposits at Washington Mutual are FDIC insured. Whew!
  • I can easily unsubscribe from future WaMu email marketing.

What would I have preferred? Some acknowledgement that the bank that holds MY money has been taken over and a link to some information that I need to know about how it affects me. Some recognition of what is actually going on.

WaMu

At least they now have some information for WaMu customers on their homepage about the takeover, which they didn’t when I first received this email.

Say it with me now: Whoo Hoo!