What a co-op means today.

It has been a year since my trip to Bologna when a group of 15 Vancity staff studied co-operatives in this region of the world where co-ops are modern, big, profitable and also progressive and responsible. A new group of Vancity employees just wrapped up their adventure in Italy and from those I’ve spoken to, it sounds like they’ve had an equally amazing and inspiring time. Bringing back this knowledge and experience to strengthen our own financial co-operative is incredibly important as Vancity gets more in touch with its roots and focuses on our new vision of Redefining Wealth.

A couple of weeks back, Corporate Knights released a list of responsible companies in Canada and the top three are all co-ops. Vancity ranked third behind Mountain Equipment Co-op (Canada’s equivalent of REI) and The Co-operators, a large national insurance company (whom Vancity sold its Insurance division to last year).

In thinking about co-ops in a 21st Century context, it seems to me focusing on the seven co-operative principles and our system of governance is a bit of a non-starter. It is my opinion that as co-operatives, we should be adjusting our message to fit with the times. The co-operative message will still resonate with some, but I think that to many it seems outdated and esoteric. People don’t get excited about governance, or voting for a bunch of people for a Board when they don’t really understand the role of a Board or the impact of their vote.

But there is an increased consumer focus on the behavior of the companies they deal with. Social connection equals social responsibility and people can learn more about the behind-the-scenes actions of companies than ever before. Through social media, people are used to participating, and co-ops can offer ways to participate and engage that perhaps other companies cannot.

In Vancouver, where the term 100 mile diet originated, I think we have something in common with the locavore movement. Eat local, shop local, keep your money local. When Vancity talks about Redefining Wealth, to me that’s what it means. Profits can go to shareholders in another part of the country or world, or the profits from your bank accounts, mortgage, investments and credit card can stay local and be invested back into your neighbours and community.

Vancity has become a slang word for Vancouver and the idea of “keep your money in Vancity” seems like a strong value proposition.

In the art of acting there is a practice of memorizing your script and stage directions and character attributes perfectly so you can forget it all and improvise knowing you have that base to work from. I would say the same is true here. Internalize the co-operative principles, live by them, socialize them within your co-op, and then forget them and start improvising so you can increase the relevance of this movement to fit into today’s modern, connected world.

PS: I must credit Morriss and Gene for their posts that inspired me to write this.

A new partner for Vancity.

I was fortunate enough to be on the selection committee for a new agency of record for Vancity. We have a wealth of very good agencies here in Vancouver and Vancity wanted to ensure that we have the right partner to help us move forward towards our vision of Redefining Wealth.

Vancity 2009 Annual ReportRedefining Wealth is our vision of growing wealth for our members in a way that directly benefits our communities. We have only started communicating it publicly, and the first place it shows up is in our new Annual Report. The title is obviously provocative, intended to get members questioning what we’re doing and reading on to discover what Vancity’s doing for the “wealthy”.

As we embark on this journey, we met with many agencies in Vancouver, some very large and some very small. It was a great process, helped by a consulting firm, Reynolds & Fyshe. Dan and Mike (Reynolds & Fyshe) helped us steer a transparent, fair, thorough selection process that focused mostly on fit. This was not a beauty pageant where agencies simply wowed us with some superlative work (although we did get to see lots of great work), but a process evaluating our DNA to ensure we found a real partner in our mission.

In the end, we were very excited to discover our amazing fit with local agency, Wasserman + Partners. They demonstrated amazing knowledge of our brand and alignment with our vision. Their work resonated with us, they asked profoundly good and tough questions and have demonstrated real business results with their other clients. It doesn’t hurt that they are a member of our credit union and have been since they launched. They show a deep understanding of iconic local brands, and Vancity is an important player in that field.

I know W+P from their work on the province-wide projects they do on behalf of all BC-based credit unions (see their TV ads). They have been the agency for Credit Unions of BC for over ten years, and their knowledge of this sector is a real plus. I have seen their work get stronger and stronger and the results of their work break through barriers identified as chief obstacles to increasing credit union membership. I have seen the early results of their upcoming campaign, and it is truly impressive.

So, a new chapter opens in the storied history of Vancity. I feel very fortunate to be able to play a role in all of this, and am excited to roll up my sleeves and work with our new partner, Wasserman + Partners.

PS: Here’s Vancity’s press release on the announcement, and Wasserman’s blog post.

Supporting not for profits this holiday.

Vancity Holiday eCardsA few days ago, I wrote about my growing fondness for the Vancity Community Foundation. Well, today we get to share that love with our members and staff with the launch of our Vancity Holiday eCards.

Each one sent adds $1 to a donation pool at the Foundation, and senders can decide whether they want to support enterprising nonprofits, housing and homelessness or food security. It’s all contained here on a description page on ChangeEverything.ca.

I hope it’ll be an engaging way for people to connect over the holidays while supporting local issues.

Selfishly, it’s nice to see our main website and ChangeEverything.ca work together. For me, it’s putting together the pieces we already have to work harder together.

Props to
Mary-Jo Dionne and Currency Marketing for helping to make this happen.

So check out the eCards. Any guesses as to how many days it will take to hit $10,000?