Environmental sustainability as commoditizition insurance.

Wow, that title is a mouthful.

I’ve been thinking about Bank of America a bit lately. As most readers of an FI blog will undoubtedly know, they are making a $20 Billion investment in environmental sustainability over the next 10 years. The money will go to many different things: A big chunk of the money will go to lending to businesses looking to create a more sustainable enterprise. They will also take a more environmentally friendly approach to their own business operations. And lastly, and to me most interestingly, they are rolling out products that have an environmental focus like a WorldPoints Rewards for the Environment (credit card), The Green Mortgage Program and Environmental Home Equity Program.

Sound familiar? It sounds a lot like the things that Vancity, the company I am contracting at does. They have a Clean Air Auto Loan, a Climate Change Mortgage, a Bright Ideas Home Reno Loan and an enviroVISA. Why would BofA do this? I am going to assume that this is a genuine move. I can’t imagine that a company would commit $20 Billion into something they didn’t believe in from both a values and business point of view.

In a vertical where it’s nearly impossible to differentiate yourself based on products, this is a very smart move. If accounts, credit cards, mortgages etc are simply commodities at this point, no different at bank A than at Bank B, then BofA knows that it’s not going to keep or grow its market share by staying the course. It has to stand for something and have a brand that is different from the rest of the players on the marketplace. It will become the green bank, and make a big enough investment into that aspect of its business, that it can truly define its place in the market based, in part, on that.

It must have looked into the future and decided that the environment was going to become a critical issue for consumers over the next ten years and they wanted to get out front early and lead the way. It’s gutsy and brave at this point when so many Americans are still tuned out on the issue. It also has interesting repercussions for a company like Vancity. Granted, Vancity’s a regional player in a different country, but if, say, TD Canada Trust follows suit and does something similar, what would make Vancity unique in the eyes of the consumer? I had never guessed that a big company could compete with a credit union on these types of initiatives.

Now, to be fair, Vancity does all sorts of things around the underbanked and underserved and helping those in poverty start to build asset. But from a consumer point of view, they’re primarily known for their green initiatives. How long will that perception of leading the “green” way last, I wonder. It’s going to be a challenge for the business, but hopefully one that is very good for the environment. It’s especially a challenge that Credit Unions are going to have to start dealing with sooner rather than later.

Credit Union offers free WiFi

When I first saw this article about Eastman Credit Union offering free WiFi, I assumed it was free wireless Internet in their branches. But no.

Eastman Credit Union joined forces Thursday with the Kingsport Housing & Redevelopment Authority’s Greater Kingsport Alliance for Development to announce the expansion of Wireless Fidelity – or Wi-Fi – in the city.

So residents of Kingsport Tennessee will now get free WiFi in their city because of a local credit union. That’s different. What a way to enable community and help the economy of their town.

It’s great for PR:

In a news conference at ECU, officials involved with the project used wire cutters to sever the link between a laptop computer and its wired connection.

And it’s good for the city:

…local police, fire and rescue personnel will also benefit with more effective communications and methods to monitor locations within the coverage areas… The network will also create educational opportunities and enhance current educational programs in the city… students will be able to conduct research and communicate with teachers and professors through the network… And tourism will also benefit… Kingsport hosts an average of 330 conventions and tournaments each year, and free Internet service will help the city’s effort at attracting new and repeat tourism visits.

Brilliant! Imagine if they now offered something like ChangeEverything.ca on top of that as a value added service for the community to discuss the issues they face and the problems they want to tackle. Now that would be giving a voice to the citizens.